General Position Summary:

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to properly respond to customer’s questions and and to handle customers’ complaints.

Essential Responsibilities

• Cold call customers using a given phone directory to sell products
• Answer incoming calls from prospective customers
• Provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how our products meet their needs
• Record the customer’s orders accurately to be placed in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information

            Requirements/Skills

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• Minimum educational qualification: High school diploma

How to Apply: Email your CV to jobs@jpalmliberia.com

The application deadline is Friday April 7, 2023 at 5pm