General Position Summary:
We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to properly respond to customer’s questions and and to handle customers’ complaints.
Essential Responsibilities
- Cold call customers using a given phone directory to sell products
- Answer incoming calls from prospective customers
- Provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how our products meet their needs
- Record the customer’s orders accurately to be placed in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the extra mile to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Requirements/Skills
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
- Minimum educational qualification: High school diploma
How to Apply: Email your CV to jobs@jpalmliberia.com
The application deadline is Friday April 7, 2023 at 5pm